Outsourcing to India : the offshore advantage / Mark Kobayashi-Hillary
By: Kobayashi-Hillary, Mark
Material type:
TextLanguage: English Publisher: New York : Springer, 2005Edition: 2nd editionDescription: xxi, 320 p. : ill. ; 24 cmISBN: 9788181282903Subject(s): Economics Business etiquette -- India. Computer service industry -- Subcontracting -- India. Electronic data processing departments -- Contracting out -- India. Globalization -- Economic aspectsDDC classification: 650 KOB | Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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WeSchool, Bangalore | 650 KOB (Browse shelf) | Available | B002666 |
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Literaturverz. S. 301 - 320
to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential.
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