Kobayashi-Hillary, Mark
Outsourcing to India : the offshore advantage / Mark Kobayashi-Hillary - 2nd edition - New York : Springer, 2005. - xxi, 320 p. : ill. ; 24 cm.
Literaturverz. S. 301 - 320
to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential.
9788181282903
Economics
Business etiquette -- India.
Computer service industry -- Subcontracting -- India.
Electronic data processing departments -- Contracting out -- India.
Globalization -- Economic aspects.
650 KOB
Outsourcing to India : the offshore advantage / Mark Kobayashi-Hillary - 2nd edition - New York : Springer, 2005. - xxi, 320 p. : ill. ; 24 cm.
Literaturverz. S. 301 - 320
to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential.
9788181282903
Economics
Business etiquette -- India.
Computer service industry -- Subcontracting -- India.
Electronic data processing departments -- Contracting out -- India.
Globalization -- Economic aspects.
650 KOB
