000 | 01572nam a2200217Ia 4500 | ||
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003 | OSt | ||
005 | 20211008105338.0 | ||
008 | 140814s9999 xx 000 0 und d | ||
020 | _a9788181282903 | ||
041 | _aEnglish | ||
082 | _a650 KOB | ||
100 | _aKobayashi-Hillary, Mark | ||
245 |
_aOutsourcing to India : _bthe offshore advantage / _cMark Kobayashi-Hillary |
||
250 | _a2nd edition | ||
260 |
_aNew York : _bSpringer, _c2005. |
||
300 |
_axxi, 320 p. : _bill. ; _c 24 cm. |
||
500 | _a Literaturverz. S. 301 - 320 | ||
505 | _a to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential. | ||
650 |
_aEconomics _a Business etiquette -- India. _aComputer service industry -- Subcontracting -- India. _aElectronic data processing departments -- Contracting out -- India. _aGlobalization -- Economic aspects. |
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942 | _c1 | ||
999 |
_c11526 _d11526 |