TY  - BOOK
AU  - Lundin, Stephen C
AU  - Paul, Harry -- author
AU  - Christensen, John -- author
TI  - Fish! : : a proven way to boost morale and improve results 
SN  - 9781444792805 (pbk.)
U1  - 658.3124 LUN 
PY  - 2014///
CY  - London
PB  - Hodder & Stoughton
KW  - Training & Development
KW  - Customer services
KW  - Employee motivation
KW  - Gestion d'entreprise
KW  - Industrial management
KW  - Personnel Motivation
N1  - "Revised and re-energized!"
Includes "An Update from the Authors" (page [v]-vi.); To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street
ER  -