TY  - BOOK
AU  - Kobayashi-Hillary, Mark
TI  - Outsourcing to India : : the offshore advantage 
SN  - 9788181282903
U1  - 650 KOB 
PY  - 2005///
CY  - New York
PB  - Springer
KW  - Economics
KW  -  Business etiquette -- India.
KW  - Computer service industry -- Subcontracting -- India.
KW  - Electronic data processing departments -- Contracting out -- India.
KW  - Globalization -- Economic aspects.
N1  -  Literaturverz. S. 301 - 320;  	to India.- First Impressions.- Indian History and Religion.- Contemporary Indian Politics.- Culture and Food.- Domestic Travel.- Security Concerns.- The Outsourcing Industry in India.- The Outsourcing Drivers.- The Major Industry Players in India.- Ownership Models and Partnership.- The Major Outsourcing Locations.- Industry Associations and Research Bodies.- How to Organise the Outsourcing Process.- Management Checklist Introduction.- Outsourcing Objectives.- Destination India.- Outsourcing Flavours.- Success Criteria.- Vendor Selection.- Legal Contract Arrangement.- Quality and the Service Level Agreement.- Migration and Knowledge Transfer.- Culture and Communication.- Adapt the Organisation.- Employee Transition and Exit Management.- The Risk Factors.- Future Potential
ER  -