TY - BOOK AU - Friedman, Thomas L TI - The world is flat : : the globalized world in the twenty-first century SN - 9780141022727 (pbk.) U1 - 330 FRI PY - 2006/// CY - London PB - Penguin Books KW - Economics KW - Diffusion of Innovation KW - Globalization Economic aspects KW - Globalization Social aspects KW - Information society KW - Innovations Diffusion N1 - Introduction to the Updated and Expanded Edition ix How the World Became Flat One: While I Was Sleeping 3 (47) Two: The Ten Forces That Flattened the World 50 (151) Flattener #1. 11/9/89 Flattener #2. 8/9/95 Flattener #3. Work Flow Software Flattener #4. Uploading Flattener #5. Outsourcing Flattener #6. Offshoring Flattener #7. Supply-Chaining Flattener #8. Insourcing Flattener #9. In-forming Flattener #10. The Steroids Three: The Triple Convergence 201 (33) Four: The Great Sorting Out 234 (27) America and the Flat World Five: America and Free Trade 261 (15) Six: The Untouchables 276 (25) Seven: The Right Stuff 301 (22) Eight: The Quiet Crisis 323 (37) Nine: This Is Not a Test 360 (33) Developing Countries and the Flat World Ten: The Virgin of Guadalupe 393 (32) Companies and the Flat World Eleven: How Companies Cope 425 (32) Geopolitics and the Flat World Twelve: The Unflat World 457 (48) Thirteen: Globalization of the Local 505 (10) Fourteen: The Dell Theory of Conflict Prevention 515 (28) Conclusion: Imagination Fifteen: 11/9 Versus 9/11 543 (24) Acknowledgments 567 (4) Index 571 ER -